All orders are shipped from Los Angeles, California. We operate on business days only Monday through Friday from 9am - 5pm PST. 

​

In stock merchandise is processed within 3 business days of the order being placed. 

 

Standard Shipping 5 - 7 Business Days

Priority Shipping 3 - 5 Business Days

Express Shipping 1 - 2 Business Days

We also provide a $5 Flat rate for local delivery to zip code 90272 that will be delivered within 1-2 days after processing.

​

Palisades Gift Shop uses 3 UPS, FedEx, and the United States Postal Service (USPS) to make sure your items arrive on time.

Merchandise purchased at Palisadesgiftshop.com can be returned or exchanged within 21 days of delivery for a full refund. 

​

We do not accept returns on sale items, however; sale items can be exchanged for another size, if available.

​

• Returned items must be in original condition and packaging. 

• Shipping and Handling fees are not refundable.

• Returned items will be credited back to the original credit card used at the time of purchase. 

• Palisades Gift Shop is not responsible for shipping and handling fees of returns, only exchanges. 

• Returned items will not be accepted after 21 days from date of delivery. 

• If a garment is defective or the wrong item shipped, please contact us at hello@palisadesgiftshop.com.

You have 21 days from the date of purchase to exchange an item.

​

Item(s) to be exchanged must be unworn or unused in original condition and packaging. 

​

Although we make every effort not to be out of stock, we cannot guarantee that the item you request in exchange will be in stock. 

​

In Order to avoid any delays in processing, we recommend you select an additional, alternate exchange item, size or color on your exchange slip in case your first choice is unavailable.